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Need help? Email us at [email protected] and include:

• App name + version
• Device model + iOS/iPadOS/macOS version
• What you expected vs what happened
• Screenshots (if possible) </aside>

Support hours

• Monday–Friday
• Typical response time: 1–2 business days

Common requests

• Account & billing: Include the email used to sign in (or your Apple ID email if you use Sign in with Apple).
• Bug report: Steps to reproduce + a screen recording helps most.
• Feature request: Share the problem you’re trying to solve and your ideal workflow.

Troubleshooting

1. Update to the latest version of the app.
2. Force quit and reopen the app.
3. Restart your device.
4. If the issue persists, email support with the details above.

Privacy & legal

• Privacy Policy: (add link)
• Terms of Service: (add link)

Company

Citadel Projects